Why am I being charged for installs even though my campaign is paused?
- Chartboost ads are cached for 24 hours. Cached ads can still be served to users for 24 hours after a campaign has been paused.
- Chartboost uses a 21-day attribution window. After clicking on your ad, a user has a 21-day window to download and install your app. You are charged for installs that are delivered during this period.
- Adding together the 24-hour caching and the 21-day attribution window, you might see charges for installs 22 days after pausing your advertisement campaign.