S2S (Server-to-Server) Tracking

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Chartboost's S2S tracking lets you leverage install attribution from third-party platforms to create CPI campaigns on the Chartboost network.

 

 

 

  • Add click callbacks by going to the Callbacks panel of your dashboard and clicking Add New Callback.
  • Create a click callback using a third-party template from the Template dropdown.  Be sure to select the template that applies to your app's OS platform (iOS or Android).

  • You will be prompted to enter additional information required by the third party, such as a bundle id.
  • After filling in the callback template, attach the callback to the click events of the app you want to track via the third party. Select the app, go to APP SETTINGS > Basic Settings > Advanced Settings, and select your click callback from the dropdown.

  • Click Save.

 

View-through attribution (VTA) allows you to register installs that are seen when a user installs your app within a short timeframe after watching a video ad, even if the user did not click on the ad. Learn more ▶

  • Go to your dashboard's callbacks panel and click Add New Callback.
  • Name your callback and give it a description.
  • From the Template dropdown, select the Completed View template for your partner (e.g. "Tune iOS Completed View").
  • You might be prompted to add your bundle ID or other information.
  • Find the app(s) for this callback in the list below your callback details. Check the box in the View column.
  • Switch your callback from OFF to ON and then click Save.

 

 

Choose your third-party service for more instructions:



To ensure the best targeting and performance of your apps, bootup / install notifications must always be called within the first few seconds of your app launching, regardless of any other actions or user interactions within your app.

 

  • Select your app in the upper left corner of your dashboard.
  • Go to your app's Basic Settings.
  • Scroll down to Advanced Settings.
  • Click the Request button next to S2S Install Tracking. I don't see the S2S request button!
  • Please allow 1 to 3 business days for Chartboost to review your request. You will receive an email notification once your request has been approved or rejected. Why was my request rejected?

If your app was SDK-integrated and being promoted by a Chartboost advertising campaign before you requested S2S tracking, you may be billed for SDK-driven installs up to 21 days after conversion is complete. After conversion, the install attribution window will be according to the third party, with a minimum of 7 days.

 


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